FAQs
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| Q1. What material does ALUX use for cabinets and doors?
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| We use premium aluminium and compact panel systems that are waterproof, termite-proof, rust-free, and fire-resistant. These materials are stronger and longer-lasting than wood or MDF.
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| Q2. Is aluminium safe for kitchen and bathroom use?
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| Yes. Aluminium is non-toxic, odourless, and moisture-resistant — perfect for humid areas like kitchens and bathrooms. It can be for overall Reno fitting to your house (e.g., kitchen cabinet, shoe rack, vanity, feature wall, pantry, wardrobe, external outdoor cabinet).
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| Q3. Will the colour or surface fade over time?
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| No. Our aluminium panels are powder-coated or pp, pet and PVC finishings, ensuring long-lasting colour stability and corrosion resistance.
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| Q4. Does ALUX provide design consultation?
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| Yes. We offer free design consultation to understand your style, needs, and space requirements. Our team will recommend layouts, colour combinations, and accessories to match your interior.
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| Q5. Can ALUX provide 3D drawings or previews?
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| Yes. 3D visualisations are available so you can see how the finished product will look before fabrication.
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| Q6. Do you work with interior designers or contractors?
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| Absolutely. We collaborate with interior designers, architects, and renovation contractors to achieve your desired concept.
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| Q7. What types of furniture and fittings can ALUX make?
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| We design and customise a wide range of aluminium solutions, including:
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- TV Consoles – Modern, sleek designs with cable management.
- Wardrobes – Sliding or swing doors, customised interiors.
- Shoe Cabinets – Ventilated aluminium panels to prevent odour.
- Vanity Cabinets – Waterproof storage for bathrooms.
- Kitchen Cabinets – Full aluminium carcass, termite-proof and fire-resistant.
- Room Doors – Stylish aluminium doors with multiple finishes.
- Toilet/Bathroom Doors – Moisture-resistant, anti-rust panels.
- Main Doors – Secure aluminium entry doors with design flexibility.
- Partitions – Sliding or fixed aluminium partitions for living, dining, or office spaces.
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| Q8. Does ALUX handle installation?
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| Yes. Our professional team manages the full process, from fabrication to final installation.
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| Q9. How long does installation take?
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| Typical installations, such as a kitchen cabinet or wardrobe, take 2–4 weeks after final confirmation and site measurement.
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| Q10. Is installation noisy or dusty?
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| Aluminium installation is cleaner and faster than wood carpentry, producing minimal dust.
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| Q11. How is the cost calculated?
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| Pricing depends on design complexity, size, materials, finishes, and accessories. A detailed quotation is provided after the site measurement and consultation.
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| Q12. Are there hidden charges?
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| No. All costs — including materials, fabrication, and installation — are clearly itemised in the quotation.
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| Q13. Is aluminium more expensive than wood?
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| Initial costs may be slightly higher, but aluminium’s low maintenance and long lifespan make it more cost-effective in the long run.
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| Q14. What warranty does ALUX provide?
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| We offer a limited warranty covering manufacturing defects and workmanship. Warranty duration varies by product type (e.g., kitchen cabinet, doors, partitions). Life time anti-corrosion, water resistant and anti-termite.
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| Q15. What is excluded from the warranty?
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| Damage caused by misuse, harsh chemicals, unauthorised modifications, or accidental impact is not covered.
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| Q16. How do I claim warranty service?
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| Contact our service team with your purchase details. We will arrange inspection and repair/replacement if it falls within the warranty terms.
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| Q17. Does ALUX provide on-site measurement?
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| Yes. We offer complimentary site measurement within Singapore and Johor Bahru for confirmed projects.
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| Q18. Why is on-site measurement important?
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| Accurate measurement ensures a perfect fit, avoids installation errors, and provides precise cost estimation.
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| Q19. How soon can a site visit be scheduled?
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| Typically within 3–5 working days after your enquiry, depending on location and project size.
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